Clinic chain · 100+ locations · 5 countries
Confirmations, collections and support across five countries
Most appointments never got a confirmation, declined charges were not retried and WhatsApp support depended on an expensive vendor.
See the caseS3 · Service
Collect more, reconcile without effort.
We orchestrate how, when and where you collect: each charge goes through the processor most likely to approve it, retries itself if it fails, and is reconciled against your sale and your invoice.
Payment routing · liveCollected today 1,285 · recovered 97
60%30%10%Charge$1,280 MXN
card •••• 4471
card •••• 4471
AXONrouting + retry
Processor Alowest fee
declined · issuer
declined · issuer
Processor Bbest approval
✓ approved
✓ approved
Processor Cbackup
waiting
✓ Reconciled with sale V-8812 and invoice F-2041Illustrationwaiting
What changes
01
You collect more
Declined charges retry on their own, at the best moment and through another processor.
02
You pay less in fees
Each charge goes where it costs least and is most likely to go through.
03
You close without keying
Payments, fees and deposits balance themselves against your books.
The problem
Getting paid shouldn't depend on a single processor.
Without Axon
Lost charges, high fees and reconciling by hand every month-end.
- A single processor
- Declines never retried
- Manual reconciliation
- Flat fee
- Payments not tied to invoices
- Reports in Excel
With Axon
Orchestrated charges, automatic retries and every peso reconciled.
- Multiple processors
- Smart retries
- Daily reconciliation
- Cost-based routing
- Connected terminals
- Collections over WhatsApp
- Subscriptions
The platform
Orchestrate, recover and reconcile.
01
Orchestrate
One layer for all your processors, terminals and payment links. You set the rules; each charge goes where it makes sense.
- Several processors at once
- Rules by amount, card or customer
- Terminals and links in the same flow
Ifamount over $5,000→ Processor B
Ifdomestic debit card→ Processor A
Ifthe charge is declined→ retry on C · 2 h
Ifmonthly subscription→ notice 3 days before
Otherwisegeneral rule→ lowest fee
Declines for insufficient funds or processor failures retry on their own: at another time, through another processor or with a WhatsApp payment link.
| Payment | Sale | Invoice | Status |
|---|---|---|---|
| $1,280.00 | V-8812 | F-2041 | ✓ reconciled |
| $3,450.00 | V-8813 | F-2042 | ✓ reconciled |
| $612.40 | V-8814 | F-2043 | fee $12.40 · explained |
| $9,900.00 | V-8815 | — | invoice missing · flagged |
| $2,000.00 | V-8816 | F-2044 | ✓ reconciled |
What it includes
Every way to get paid.
Terminal integration
Physical terminals connected to your system, with no double entry.
Payment models and plans
Deposits, installments and fixed plans by fortnight or month.
Subscriptions and recurring charges
Automatic charges with notices and retries.
Orchestration across processors
Rules to pick the processor by amount, card or history.
Automatic reconciliation
Payments, fees and deposits matched against your books.
WhatsApp collections
Reminders and payment links that negotiate without breaking the relationship.
How we do it
Four steps, each one delivers something.
Discover
2–3 weeksWe analyze your charges, declines and fees.
Delivers: where money is being lost, and how much.Plan
4–8 weeksPilot on part of the portfolio.
Delivers: the pilot's collection rate versus today's.Implement
by scopeWe switch on processor by processor.
Delivers: orchestrated charges with daily reconciliation.Improve
monthlyWe tune rules and retries.
Delivers: a monthly report of collections, declines and fees.
Cases and product
We already do it in operation.
Nature reserve and membership club
Website, commerce, bookings and concierge in five languages
Selling experiences and memberships relied on separate tools that did not talk to each other.
See the caseQuestions
What people ask us.
Do I have to change banks or processors?
No. We work with the ones you already have and can add others if it pays off.
Who touches the money?
No one at Axon. Payments go straight from your customer to your processor and from there to your account.
Does it work for subscriptions?
Yes: recurring charges, fixed plans and notices before every charge.
Next step
How much money goes uncollected?
Tell us how you charge today and where it gets stuck.